Start Your Service Career Journey

Get on the Fast-Track to Becoming a Service Technician In Only 15 Weeks!

Inquire Now

Get Started In A Growing
And Respected Industry

Are you a student seeking knowledge, resources and mentorship in the automotive service technician field? Look no further. West Herr, New York State’s largest automotive retailer, offers two comprehensive training programs that will give you a leg up in a lasting career now.

Each program offers small classroom learning in addition to real-world, on-the-job training. Students will have access to experienced educators who lead each course.

Two Comprehensive
Training Programs

Earn While You Learn

Automotive Collision Training (ACT) Program
Paid West Herr Course
15-Week Certificate Program
In this 15-week course, students will gain valuable, real-life experience by learning while working in a modern automotive setting. This program offers a fast-track path to performing a skilled trade in a small class setting allowing for one-on-one learning from an experienced instructor.
Learn More
  • 15-Week Certificate Program in Automotive Collision
  • Taught inside a working West Herr repair facility
  • Lab time for hands-on learning
  • Located on bus route + transportation reimbursement available
  • Small class sizes of 6-8
  • Opportunity for full-time employment at one of West Herr’s 40 dealerships after completion
  • Open opportunities at West Herr’s 40 dealerships

START YOUR NEW CAREER TODAY!

For questions or to learn more, please contact:
Scott Jacobs, Service Recruitment Manager at [email protected] or at 716.541.8837.

Inquire Now

SHOW LESS

A Career With Unlimited Potential

Automotive Maintenance Program (AMP)
ECC Course for Credit
15-Week Certificate Program

Similar to the ACT program, AMP offers small classroom learning opportunities paired with real-world, on-the-job experience. The major difference between the programs is AMP is offered through ECC and students receive credit for participation. AMP is offered in January and September.

Learn More
  • 15-Week Certificate Program in Automotive Collision
  • Taught inside a working West Herr maintenance facility
  • Lab time for hands-on learning
  • Located on bus route + transportation reimbursement available
  • Comfortable class sizes of 12-15
  • Graduates receive stackable credits from SUNY Erie along with a SUNY accredited certification
  • Financial aid and grants available to all students
  • Opportunity for full-time employment at one of West Herr’s 40 dealerships after completion
  • Graduation ceremony held for the students

Seats are Limited

START YOUR NEW CAREER TODAY!

For questions or to learn more, please contact:
Scott Jacobs, Service Recruitment Manager at [email protected] or at 716.541.8837.

Inquire Now

SHOW LESS

In this 15-week course, students will gain valuable, real-life experience by learning while working in a modern automotive setting. This program offers a fast-track path to performing a skilled trade in a small class setting allowing for one-on-one learning from an experienced instructor.

Similar to the ACT program, AMP offers small classroom learning opportunities paired with real-world, on-the-job experience. The major difference between the programs is AMP is offered through ECC and students receive credit for participation. AMP is offered in January and September.

15-Week Certificate Program in Automotive Collision

15-Week Certificate Program in Automotive Collision

Taught inside a working West Herr repair facility

Taught inside a working West Herr maintenance facility

Lab time for hands-on learning

Lab time for hands-on learning

Located on bus route + transportation reimbursement available

Located on bus route + transportation reimbursement available

Small class sizes of 6-8

Comfortable class sizes of 12-15

Opportunity for full-time employment at one of West Herr’s 40 dealerships after completion

Graduates receive stackable credits from SUNY Erie along with a SUNY accredited certification

Open opportunities at West Herr’s 40 dealerships

Financial aid and grants available to all students

Opportunity for full-time employment at one of West Herr’s 40 dealerships after completion

Graduation ceremony held for the students

Seats Are Limited!

Service and collision career path

Service Tech Career Lifecycle
  • Lane Manager
  • Part Time Business
  • Development Center
  • Representative
  • Apprentice
  • Intern
  • Full Time Business Development Center Representative
  • Express Assistant Service Manager
  • Quick Lane Tech
  • Advisor
  • Manufacturer Certified Technician
  • Service Management
  • Technician Mentor
  • Team Leader
  • Service Director & Above

Start Your New Career Today!

For questions or to learn more, please contact:
Scott Jacobs, Service Recruitment Manager at [email protected] or at 716.541.8837.

inquire now

Technician Tuesdays

Technician Tuesdays at West Herr New York feature our expert technicians sharing tips, insights, and the latest updates in automotive care and maintenance.
Meet Our Techs
The West Herr ACT program gave me the hands-on experience and real-world training I needed to succeed in auto body work — even with zero prior experience. It taught me not just technical skills, but how to act professionally, be teachable, and build strong relationships. After graduating, I joined West Herr full-time and quickly realized this is where I want to build my career. The support, mentorship, and work environment here are second to none — I genuinely feel like part of a family.

Johnathon Snyder
Apprentice Body Shop Technician

Volkswagen Williamsville

This program provides an excellent opportunity to jump start your career with hands on training, and a great focus on individual growth. You get to work with trained professionals and have all the proper tools to use while working on vehicles in a learning environment.

Faith Thomas ‘23
Collision Technician Apprentice

Ford of Rochester

Why West Herr

We strive to be the auto dealer of choice for our customers, the employer of choice for our employees, and a model of integrity and excellence for our industry and our community.

Our mission

West Herr is dedicated to absolute excellence in customer service provided by honest, responsible, and respectful people. We support individual pride, company spirit, and community involvement.

We provide a continuously improving, safe work environment that encourages creativity, innovation, clear career paths, and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers, the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Community Connection

Giving back to the community is both emphasized and exemplified at West Herr. Our company actively supports hundreds of organizations throughout the Buffalo, Rochester, and Syracuse communities, and more than 1,000 employees are involved in volunteering efforts that support community organizations.

Core Values

Integrity

We do what is right

Excellence

We strive to be the best

Urgency

We serve people now

Empathy

We care

Respect

We treat each other right

Teamwork

We work together

Persistence

We find a way

Awards and Recognition

West Herr Auto Group is the largest automotive dealer group in New York State, selling over 50,000 pre-owned and new vehicles annually.

The West Herr Auto Group is an eight-time recipient of the Better Business Bureau’s Torch Award for Marketplace Ethics. This award is given for excellence in marketplace ethics and commitment to customer satisfaction and is rarely given to the same organization twice. West Herr is the only company in Upstate New York to have received this prestigious award every year that we were eligible since 1998.

The West Herr Auto Group has earned the distinction of being the Best Place to Work in WNY since 2005 by Business First in the category of companies with 501 or more employees. Business First asked the employees to identify the companies that are succeeding in retaining and recruiting good people and making them feel engaged in their work.

Inquire About West Herr’s Automotive Service Technician Programs

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CONFIDENTIALITY:
All information that you submit to West Herr shall be maintained in confidence and will not be disclosed by West Herr or shared with any persons other than the West Herr group of dealerships, except as required by law or judicial process.

CONDITIONS:
West Herr Automotive Group, Inc., and its dealerships, is an inclusive employer. We are an equal opportunity employer. We are committed to providing a workplace free from discrimination or harassment based on any characteristic or trait protected by law. We expect every member of the West Herr community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please notify us if you require a reasonable accommodation to complete the employment application, interview, pre-employment assessment(s) or any other application or job-related requirement.

This application will only be considered active for ninety (90) calendar days from the date of application. If you have not obtained employment with West Herr within ninety (90) days, but remain interested in obtaining employment with West Herr, you understand that you must complete a new application form to be considered active for an additional ninety (90) days.

The information provided in this employment application (and accompanying resume, if any) is true and complete, and any misstatements or omissions in this application form (and any accompanying resume, if any) may result in a decision not to hire you, or to discharge you if discovered only after hire.

If hired, your employment will be on an at-will basis, meaning that you have the right to terminate your employment at any time, with or without cause, and West Herr may terminate your employment at any time, with or without cause.

Your submission of this form to West Herr constitutes an agreement to the above conditions.